We support film, television, and digital productions of all sizes—ranging from independent projects to major studio shoots. Whether scripted or unscripted, we adapt our approach to fit the culture and needs of each team.
Our mission is to create harmony behind the scenes
We bring expert mediation, negotiation, and cultural intelligence to film and television production, where creative visions collide and tensions run high. On set or off, virtual or in person, we help cast, crew, and leadership communicate, collaborate, and keep the story moving.
By fostering trust and emotional safety, we prevent costly delays, reduce disputes, and keep productions on schedule and on budget. From emergency mediation to pre-shoot planning and producer alignment, we resolve what disrupts and strengthen what connects.
Who are we?
Hollywood Resolve is led by Dernard Newell and Valerie “Val” Idehen, two professionals who bring expertise and lived experience to conflict resolution in the entertainment industry.
Dernard is a lawyer, mediator, and Cultural Intelligence specialist with over 20 years of experience guiding people through high-stress environments with empathy and clarity. Val is a seasoned television executive and showrunner turned mediator, offering a rare insider’s perspective on production dynamics and dispute resolution.
Testimonials
FAQ’s
How quickly can you respond to a conflict?
We are available for both planned and emergency mediation. For urgent matters, we can provide same-day virtual support or travel on short notice to your location.
What’s the difference between mediation and ombuds services?
Mediation is a structured process for resolving specific disputes, while ombuds services provide a confidential, informal space for individuals to share concerns before they escalate. Both services are impartial, independent, and tailored to production environments.
Is everything confidential
Yes. All conversations are private unless there is a safety risk. We operate independently of HR and legal structures, ensuring that cast, crew, and leadership can speak openly without fear of repercussion.
Do you work internationally?
Absolutely. We offer virtual mediation and can also travel to productions filming outside the U.S., including international sets and remote locations.