Skip to main content

Our mission is to create harmony behind the scenes

We bring expert mediation, negotiation, and cultural intelligence to film and television production, where creative visions collide and tensions run high. On set or off, virtual or in person, we help cast, crew, and leadership communicate, collaborate, and keep the story moving.

By fostering trust and emotional safety, we prevent costly delays, reduce disputes, and keep productions on schedule and on budget. From emergency mediation to pre-shoot planning and producer alignment, we resolve what disrupts and strengthen what connects.

Who are we?

Hollywood Resolve is led by Dernard Newell and Valerie “Val” Idehen, two professionals who bring expertise and lived experience to conflict resolution in the entertainment industry.
Dernard is a lawyer, mediator, and Cultural Intelligence specialist with over 20 years of experience guiding people through high-stress environments with empathy and clarity. Val is a seasoned television executive and showrunner turned mediator, offering a rare insider’s perspective on production dynamics and dispute resolution.

Services

Mediation Services for Film/TV Productions

Ombuds Services for Cast & Crew

Producer-to-Producer Mediation & Collaboration Support

Testimonials

We checked out Salient to see what all the hype was about and here we are a year later with a 30% increased bottom line! If you're looking for the latest and greatest, I can't recommend this CRM platform enough.

Aura BrooksMarketing Director, Owl Eyes

Our productivity has noticably gone up since implementing the platform. We are now able to dedicate more time on our products while having the peace of mind that our customer experience has improved.

Eve CrawfordCEO at ThemeNectar

Salient has enhanced our user experience and allowed us to move faster than ever and our company is now positioned to scale. We've seen a rediculous growth of 80% in just a few months!

Jack GrahamProject Manager, Coffee Inc

Simply put, Salient is an excellent tool to accelerate growth and save time. We've been very pleased with the results from implementing the platform into our company.

Zak ReidCTO at Envato

FAQ’s

What types of productions do you work with?

We support film, television, and digital productions of all sizes—ranging from independent projects to major studio shoots. Whether scripted or unscripted, we adapt our approach to fit the culture and needs of each team.

How quickly can you respond to a conflict?

We are available for both planned and emergency mediation. For urgent matters, we can provide same-day virtual support or travel on short notice to your location.

What’s the difference between mediation and ombuds services?

Mediation is a structured process for resolving specific disputes, while ombuds services provide a confidential, informal space for individuals to share concerns before they escalate. Both services are impartial, independent, and tailored to production environments.

Is everything confidential

Yes. All conversations are private unless there is a safety risk. We operate independently of HR and legal structures, ensuring that cast, crew, and leadership can speak openly without fear of repercussion.

Do you work internationally?

Absolutely. We offer virtual mediation and can also travel to productions filming outside the U.S., including international sets and remote locations.